Shipping Policy


Cozeecover Shipping Policy

At Cozeecover, we believe comfort and peace of mind should start the moment you place your order. That’s why we proudly offer FREE shipping on all orders, every day — no minimums, no hidden fees.

Order Processing Times

  • Orders are typically processed and dispatched within 1–3 business days.

  • Once your order is handed off to the courier, it will be marked as “dispatched” and officially on its way to you.

  • During busy seasons or holidays, processing may take up to 7 business days, though we always work hard to ship as quickly as possible.

Estimated Shipping Times

Shipping times begin after your order has been dispatched. Delivery may vary depending on your location.

  • 🇺🇸 United States: 5–10 business days

  • 🇦🇺 Australia: 5–10 business days

Please note: Carriers may experience delays during peak seasons, due to weather, or with customs. Tracking updates may not always show real-time progress, but rest assured your order is on its way.

Accurate Shipping Details & Order Changes

  • Please double-check your shipping address at checkout. Incorrect or incomplete addresses can cause delays or cancellations.

  • If we notice an issue with your address, our team will email you within 3 business days. If we don’t hear back, your order may be canceled.

  • Need to update your order? Contact us at support@cozeecover.com within 24 hours of placing your order. We’ll do our best, but changes can’t be guaranteed once processing begins.

Delayed Delivery

We know how important it is to receive your cover on time. While we do everything possible to ship quickly, some delays are outside our control (extreme weather, customs checks, courier issues). If a delay occurs, we’ll keep you updated and work with the carrier to resolve it.

Lost or Stolen Packages

Once your order is with the courier, it’s no longer under our direct control. If your package is lost or stolen:

  • Please contact us at support@cozeecover.com and we’ll guide you through next steps.

  • We recommend also filing a claim with the carrier, as most offer support for lost packages.

  • While Cozeecover is not liable for packages lost or stolen in transit, we’ll always do our best to help. In some cases, we may offer a one-time replacement depending on the situation.

Shipping Policy Updates

We may update this policy as needed to reflect changes in our services. By placing an order with Cozeecover, you agree to the most current version of this policy.

If you have any questions about shipping, don’t hesitate to reach out — our team is always happy to help at support@cozeecover.com.